Quotation for the 32 inch wireless LCD queuing and calling system in Wuxi

Description :

The basic configuration of the Wuxi queuing and calling system is as follows:

　　1、 Wuxi queue call system adopts wired/wireless WIFI method, with database files installed on the server. Each host is connected to the server through a local area network, and each set of call and evaluation devices is installed for each window. The LCD comprehensive display screen is installed near the waiting area on each floor, and the window call, window service evaluation, and comprehensive screen need to be in the same local area network as the number retrieval machine.

　　2、 The service process is as follows:

　　1) Queuing for number collection: Customers who need to handle business can draw a number ticket from the number issuing host with their second-generation resident ID card (on-site number collection, ID card scanning number collection). The number ticket contains information such as the number, the current number of people in the queue, and the expected waiting time. The system automatically queues customers based on this number.

　　2) Customers holding tickets are resting and waiting in the waiting area. Pay attention to the information or voice prompts displayed on the screen.

　　3) Salesperson button call: After completing a transaction, the salesperson presses the "call" button on the call machine. At this time, the LCD TV in the waiting area will display the customer number and window number that will be accepted, and the voice will play: "Please ask customer XXX to go to the XXX window to handle it, and the window display screen will flash to show the currently called number. This caller will also display the currently called number.

　　4) Customers go to the window to handle business: Customers in the waiting area follow the prompts on the window display screen to enjoy one-on-one service at the window.

　　5) Service evaluation: After completing the business transaction, the salesperson presses "End Service", and the system prompts the customer: Please evaluate my service. After the customer presses the evaluation option, the system prompts: Please give an evaluation. end

　　3： The lobby queuing and calling system can create a relaxed queuing environment. Through comprehensive system management functions, important information such as customer traffic, service status, and employee work situation can be collected, providing important basis for the center to scientifically manage various departments and formulate the next development plan. The queue call machines are mainly placed at the entrance of each service area. Support swiping cards to quickly print tickets, display information such as processing matters and queue numbers, and support window software call integration function.

　　Wiring scheme: Ethernet wired/wireless connection

(Recommended 2 models for number picking machines: 21.5 inches; 17 inches, 32, 34)

　　4： About Window Intelligent LCD Touch Caller

　　Touch screen (7 inches)

　　Capacitive screen, 5-point touch; CPU Ruixin Micro RK3288 quad core

　　CPU frequency 1.8GHz; 2GB memory; 32GB capacity

　　Memory capacity expansion supports 128GB TF card expansion

　　No built-in battery; Unified Android 7.0 system, customizable Linux

　　Power button, volume up and down button; Speaker with built-in speaker X2

　　Bluetooth supports Bluetooth 4.0; WiFi function WiFi& BT 2.4

　　Interface: TF card slot; Standard USB interface X4

　　Ethernet interface; HDMI output interface

　　3.5mm dual channel audio output interface; DC power interface

　　Language: Chinese and English, supporting multiple languages; Accessories: 12V2.4A charger; Function: Employee ID login can display their ID, name, and current calling number. The current number of people waiting for number retrieval has been reached

　　5、 Window Service Evaluator

　　After each service is completed, the window staff can initiate evaluation operations through the calling tablet. The calling system of the window tablet is integrated with the interactive system of the window tablet. After receiving the evaluation information, the interactive system of the window tablet pops up the evaluation interface, and the public can conduct satisfaction evaluation operations. The evaluation results are pushed to the comprehensive management platform.

　　6、 Window multimedia display:

　　Each workstation has a display screen. Interface customization settings; Display the staff information in this window and flash the call information. Broadcast notifications and other promotional content from broadcasting units;

　　7、 Number centralized display screen:

　　(01) Both vertical and horizontal screens can be customized, and the display screen is coordinated and beautiful

　　(02) Centralized display of call information, which can simultaneously play promotional notices and other content of the unit (videos, pictures, subtitles)

　　(02) Connection methods: wired (connected to a local area network with the host), wireless (connected to a local area network with the host)

　　(03) Installation method: wall mounted, embedded, (installed in the rest and waiting area)

8 Number calling voice system

　　High fidelity wireless audio transmitter wireless frequency: 798MHz, transmission power 14-16DBM wireless distance: radius: 100 meters, size: 115 * 75 * 35mm, good signal penetration.

　　Built in amplifier, high fidelity wireless audio receiving module. Directly connect to a 220V power supply without wiring.

　　Wireless frequency: 798MHz, wireless distance: radius of 100 meters

　　Speaker power: 10W, size: 228 * 75mm; capable of receiving up to 200 with no delay in sound transmission.

　　Composition: An audio transmitter+ N ceiling mounted speakers

　　Wiring scheme: The speaker is directly connected to a 220V power supply; The audio transmitter comes with an adapter for 220V power supply;

AfterSalesService :

• queue number calling